Frequently Asked Questions

We are constantly worried about our client inquiries and stay joined for our customers to answer their questions.Below are a few inquiries we were asked for from the vast majority of our client , we accept that some of them may be useful.

How do I submit my case?

You can use our upload page to submit the dicom file and STL or dual scan of patient .

Do you have any order form or RX form for Implant planning ?

Yes of course we have, click the link in line to fill the form before requesting implant planning or surgical guides:

I just need the 3d conversion ... do I need to submit the form ?

No need. You just send us the patient data via we-transfer or through our upload page mentioning the interested site as Mandible/maxilla/Both arch.

What is the turnaround time for 3d Conversion service?

We provide services according to the client request. Usually it takes 24 hours to deliver the conversion but if there is any rush case, we try our best to send the conversion before the requested time.

I have other guided surgery kit ...can you plan surgical guide for me?

Yes, we can customize any type of surgical guide for all surgical kit . You just need to provide us the outer diameter size and length of drill key you are going to use or OD of metal cylinder.

Do you provide surgical guide outside US ?

Meanwhile, we are providing our services to US and Canada only which include priority shipping. Additionally, our company is organizing set up for this provision to Europe and India. We can ship the guide from our US office to anywhere but you would be charged extra for additional expenses occurred from Courier Company.

Do you provide other services listed in your service page to other countries?

Yes, we are engaged with international clinicians and dental lab since last 6 years for other services.

Do you provide metal cylinder?

Yes we provide metal cylinder of Blueskybio for our US customer which cost you additional $10.00 per tube.

How do you structure price of your services?

We are providing most affordable and reasonable prices to our customer. Kindly get the quote according to your required service at .

I have few questions to ask .. where should I contact ?

If you are from US or Canada , you can use our Toll-Free number +1-888-276-9811 or simply email us at with your requested query . For live chat, you can add us on skype : sales.image3dconversion.


Updated on 2016-01-22T16:37:01+00:00, by Simon.